UX Case Studies & Project References
UX Case Studies & Project References
There are situations where it is crucial to do the right thing. Where people make decisions under time pressure, based on expertise they have acquired over years, and where the software stands between them and their actual task, in the treatment room as well as on the production line or in the evaluation of sensitive supply data.
Splore designs for such situations. What connects the projects on this page is not the industry, but this demand. What differentiates them is the phase in the design process at which the project began.
Where the projects start
Sometimes the question arises of how to decide from a user perspective where a new product generation should go. There is no tangible target image yet, previously separate procedures are to be integrated into a common workflow. The work then begins with a UX Product Vision, which shows the future workflow from the perspective of the users before architecture and development scope are established. Splore, as part of the internal UX team at Siemens Healthineers, developed such a vision for the upcoming generation of a central medical technology product in which two imaging procedures interact. This project type falls into the field of UX Product Vision: Frame and Discover, the first two phases of the design process, in which it is clarified whether the right problem is being addressed and which solution can be supported from the users' perspective.
The situation is different when the question is how the interaction of an existing solution should specifically look. For example, with the Connected HMI from Krones, the operating solution made the step from the touch panel to the browser. Operational safety and consistency had to be translated into the new environment: An operating pattern that works unproblematically at the desk can be dangerous at the running plant, where the view switches between the production process and the interface. Operators now control and maintain the plant remotely instead of only at the display in front of the machine. Technically, this work falls into the field of UX / Digital Product Design: Create and Realize, the phases in which concepts are tested and implemented within the development team.
A third question arises where individual solutions exist, but an overarching user experience is still missing: How can consistency be created across a growing portfolio? At Honic, for example, Splore designs the design system and digital products of a platform where researchers work with sensitive health data. The project begins where design principles and rules are defined across products. The HUI, Honic's design system, grows with the offering and ensures consistency, from individual interface elements to the entire user experience. This work also belongs to the field of UX / Digital Product Design.
The case pages describe each collaboration in detail, the context, the challenges, and the working method.
Which phase is appropriate
The question determines, not the industry and not the size of the company. Those who want to clarify which problem should be solved and how, start in the first phases of the design process, at Frame and Discover. Those who know which problem needs to be solved and want to design the specific interaction, start at Create and Realize. From context to context, speed, decision-making paths, and regulatory framework change. These factors shape how the collaboration is organized. The question, however, determines which phase is appropriate for your project and in which field of action the work begins.
The range of projects extends from medical technology corporations to HealthTech startups, from controlling a production line to a data platform for researchers. Each of these industries brings its own users and their context, and from this, the requirements follow. Where medical workflows, patient treatment, and regulatory traceability set the design framework, the page describes UX for Medical Technology. What distinguishes industrial interfaces from classic applications and what requirements ongoing production places on design can be read on HMI Design & complex systems. How design looks in the healthcare sector is shown to you by UX for HealthTech.
How we create solutions together
Because the projects start in different phases of the design process, the work is not organized as a contract with handover. Splore works within the client organization, with direct access to specialist roles and decision-makers. The form differs: from a single position in the internal UX team to a fixed group with defined roles to regular work cycles with a product manager. Not as a service provider on call, but as a fixed part of product development.
In each of these projects, professionals work whose work reality must be reflected in the user experience: radiologists, doctors, and surgeons who coordinate clinical processes under high cognitive load, operating personnel whose view switches between plant and interface, researchers who analyze sensitive supply data under strict data protection regulations. Those who design interfaces for these people need access to them, their expertise, and the decision-making paths within the organization. This access develops over time. The collaboration with Siemens Healthineers, for example, has existed for about five years, and Splore has been working continuously with Honic since 2023.
»Many want to jump to the solution too quickly. Only when it is clear that we are solving the right problem, do we move into the solution space.«
New project initiatives
New project initiatives
Your next project also begins with the question of which problem should be solved for which people. The answer shows in which phase of the design process and in which field of action the work begins.
FAQ
Splore works within the client organization, not as an external service provider with handover. This means direct access to specialist roles and decision-makers, joint appointments, and ongoing coordination instead of briefing-result cycles. The form varies depending on the context, from a single position in the internal UX team to regular work cycles with a product manager.
Those who want to clarify which problem should be solved and how need a UX target image and start with UX Product Vision. Those who know how the specific UX should look to further develop products or expand the portfolio start with UX / Digital Product Design. Splore clarifies in the initial conversation which entry fits your current status.
The collaboration with Siemens Healthineers has existed for about five years, and Splore has been working continuously with Honic since 2023. A typical entry is through a defined first project, which, if necessary, transitions into ongoing collaboration.
Splore works for companies with complex applications in Medical Technology, HealthTech, and Mechanical Engineering, wherever professionals are engaged in complex processes and UX expertise is needed that understands the professional context.